There's a reason after all that several Voice 2.0 types are launching next generation conferencing services. Yes, there's the fact that this market has been owned by telco-types for years and that there may (stress 'may') be low hanging revenue to be had. But the underlying reason is perhaps more obvious: We spend our lives on conference calls! And not the big ones anymore; you know the 15 person ones where you could be anonymous.
This is especially true for us telecommuters. My day is nothing if not one big conference call blur, the in-office equivalent to sitting in endless face to face meetings. Many services like Lypp are making conference call easier to set and take from anywhere, while others like Iotum are making them less expensive, if not free.
No one though - until I read this blog post from Italy's VoIP thought leader (Sardegna to be exact) - has taken on the role of Conference Call Coach. In Luca's top eleven, he reminds us to hydrate and not to multi-task, among other things. Both excellent suggestions that I rarely abide by.
One of his tips struck me though as something I should try. And it's not new except for maybe it's easier to do now. Record your calls to re-listen later, pass on to others or simply to have on file for a later date. I have not tried it but presumably the latest Iotum product makes this easy, as does the one from Lypp.
My question: Do you have to let others know that you are recording the call?
Saturday, February 16, 2008
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